SHIPPING & RETURNS POLICY
Due to the overwhelming amount of orders that we receive. Please allow up to 7-10 business days for process & shipping.
ALL SALES ARE FINAL ONCE HAIR HAS BEEN INSTALLED.
All sales are FINAL and there are no refunds allowed due to the exclusive nature and high appeal of our products. Customers are advised to complete exchange requests within (5) days of receipt in order to qualify for an exchange. Any exchange request not received within the specific time frame will be disqualified, The product must be sent back in the original condition(resell-able condition) as it was when shipped from us, meaning it cannot be combed, washed, brushed, cut, worn, colored, altered in any way (Original ties must remain in tact as it was received by the customer). Send your Exchanged item(s) including your first name, last name,phone number, your exchange request and original receipt to:
Uber Pink Hair
P.O. Box 773
Whitehouse Station, NJ 08889
For your protection, we suggest that all exchanges be sent back to us through a traceable postal carrier with signature. We are not responsible for lost items in transit. Once received and determined to be in resealable form, a store credit would be issued. If the item was purchased during a promotion that has ended, the exchanged/store credit item would not qualify for the promotion in question.
NOTE: DUE TO THE DELICATE NATURE OF LACE CLOSURES, LACE FRONTAL & FULL LACE WIGS THEY CAN NOT BE EXCHANGED OR REPLACED.
Questions and Concerns About Your Order???
Email Uberpinkhair@aol.com or Contact costumer service at (917) 979-0129